Last Updated: September 3, 2025

AgentAICaller.com ("we," "us," or "our"), a DBA of CP Staffing, is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our services, which include customizable AI voice agents, AI-driven websites, and SMS marketing systems for businesses. By using our website (www.agentaicaller.com) or services, you agree to the practices described in this policy.

1. Information We Collect
We collect the following types of personal information:

Contact and Business Information: Names, phone numbers, email addresses, and company details provided through website forms (e.g., contact or booking forms) or during client consultations.

Payment Information: Billing details necessary to process payments for our services.

Call Scripts and Interaction Data: Scripts, recordings, or transcripts generated during interactions with our AI voice agents or SMS systems.

Technical Data: IP addresses and other device or browsing information collected via cookies and website analytics.

CRM Data: Information integrated with client Customer Relationship Management (CRM) systems, but only when we build custom AI websites for clients.

2. How We Collect Information
We collect personal information through:

Website and Forms: Information submitted via contact forms, booking forms, or other website interactions.

AI Agent Interactions: Data provided during calls or SMS exchanges with our AI voice agents.

Cookies and Tracking Technologies: Cookies and similar tools to analyze website performance and user behavior. Cookies may include essential cookies (for site functionality) and performance cookies (for analytics). You can manage cookie preferences through your browser settings or our website’s cookie consent tool.

CRM Integrations: Data collected when we integrate our services with your CRM system as part of a custom AI website buildout.

3. How We Use Information
We use personal information to:
Provide and customize our AI voice agents, websites, and SMS marketing services.
Process payments and manage client accounts.
Improve our AI models, services, and website functionality.
Conduct analytics to gain insights into customer behavior and service performance.
Send marketing communications (e.g., updates or promotions), with an option to opt out.
Generate aggregated insights to enhance our offerings.
We do not sell personal information to third parties.

4. How We Share Information
We may share personal information with:

Service Providers: Vendors necessary for delivering our services, such as cloud hosting or payment processors, under strict confidentiality agreements.

Internal Units: Our subsidiaries or internal teams involved in customizing client solutions.

Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity.

Legal Obligations: When required by law, such as to comply with a subpoena or regulatory requirement.
We ensure any third parties receiving data are bound by agreements to protect its confidentiality and security.

5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or until a client requests deletion. Upon receiving a deletion request, we will delete or anonymize your data within 30 days, though most requests are processed within a few days.
6. Data Security
We implement robust security measures to protect personal information, including encryption, access controls, and regular security audits. Our platform complies with SOC 2 standards and industry-specific regulations, such as HIPAA for healthcare clients, ensuring data security across all industries we serve (e.g., legal, mortgage lending, insurance, automotive).

7. Your Rights and Choices
As a client or website visitor, you have the right to:

Access: Request a copy of your personal information.

Correct: Update inaccurate or incomplete data.

Delete: Request deletion of your personal information.

Opt-Out: Unsubscribe from marketing communications or disable non-essential cookies.
To exercise these rights, contact us at privacy@agentaicaller.com. We will respond to requests within 30 days, though most are handled within a few days.

8. Cookies and Tracking
We use cookies to enhance your experience and analyze website performance. You can opt out of non-essential cookies via our cookie consent tool or by adjusting your browser settings. Disabling cookies may affect certain website functionalities.

9. US Operations
AgentAICaller operates solely within the United States and complies with applicable US federal and state laws, including industry-specific regulations like the Telephone Consumer Protection Act (TCPA) for SMS services and HIPAA for healthcare-related data. We do not process data subject to non-US laws, such as the EU’s GDPR.

10. B2B Focus and End-User Responsibility
Our services are designed for business clients (B2B). End-users interacting with our clients’ AI agents or SMS systems are responsible for complying with all applicable laws and regulations governing their use of these services. Clients agree to ensure their use of our services adheres to relevant legal requirements.

11. Third-Party Services
We use third-party tools to deliver our services, such as cloud hosting and payment processing. These providers are carefully selected and bound by agreements to protect your data in accordance with this policy.

12. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.

14. Contact Us
For questions, concerns, or to exercise your data rights, please contact:

CP Staffing (DBA AgentAICaller.com) 30 N Gould St, Ste R Sheridan, WY 82801